TL Dallas’s dedicated claims team is committed to supporting clients throughout the entire claims process. Unlike many competitors that outsource claims management, TL Dallas provides a direct and personalised service through its in-house claims specialists.
The modern insurance claims landscape can be complex and difficult to navigate, with claims frequently segmented across multiple departments or outsourced overseas, often resulting in unnecessary delays. TL Dallas differentiates itself from other insurance brokers by maintaining an in-house claims team that delivers expert support from start to finish.
With over 140 years of combined experience, TL Dallas’s claims specialists take full ownership of every claim, providing clear guidance and skilled oversight. This approach allows clients to focus on other priorities while TL Dallas manages the complexities on their behalf.
At a time when insurers’ claims departments are increasingly fragmented and affected by recruitment challenges, TL Dallas’s client-focused, in-house claims service offers a distinct advantage – combining technical expertise with personal support and genuine advocacy.
Personalised and proactive support – Strong client relationships, same-day responses, and bespoke services tailored to individual client needs.
Faster claims resolution – Direct access to insurer claims departments and delegated authority to settle claims up to certain values, accelerating outcomes and reducing stress.
Expert client advocacy – Specialist negotiators working to secure the best possible outcomes in an increasingly challenging claims environment.
A data driven approach to risk management – The claims division works closely with account executives and brokers throughout the year to proactively help reduce risks and therefore claims. Analysing all claims made for frequency and trends; the claims team is able to make recommendations to the broking team, so that clients can implement measures to mitigate these risks in the future, which in turn widens insurer appetite and can reduce premiums.
Inverness & Elgin switchboard
01463 233 105
(calls do not go through our main Bradford switchboard)
claims-handi@tldallas.com
We can provide both private and fleet clients with a supply of our bump cards on request.
We can provide both private and fleet clients with a supply of our bump cards on request.
Should you wish to make a claim, please contact us on 01274465500 and select option 5 for our Bradford Claims Team, who will guide you through the claim process from start to finish.
Our phones operate 9am until 5pm.
Out of these hours, in the event of an emergency which is life or business effecting, and you think your policy may be able to assist, please contact 0345 603 8381 which is operated by our scheme Insurer Ecclesiastical. Whilst they will not have access to your records, Ecclesiastical will do everything possible to help until they can liaise with us concerning your policy cover. Depending on the type of claim and value, we may resume the handling of your claim under our delegated authority, otherwise, Ecclesiastical will continue.
or fill in your details in the form below and one of our experts will contact you to discuss your requirements.
