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Out of hours insurer claim contacts

Services

Business insurance

Ageas

Fleet: 0345 125 8833
Property: 0345 122 3283 (Gloucester office) or 0345 415 0495 (Eastleigh) schedule confirms which office.

AIG

Travel: 020 7954 7000

Allianz

Property: 0344 412 9988
Fleet: 0370 606 4912

AND.E

New Motor Claims (policies renewed from 01/08/25): 0113 541 7528
New Motor Claims (policies renewed up to 31/07/25): 0333 103 8114

AVIVA

Property: 0345 030 8618
Fleet: 0800 246 876

Axis property owners scheme

Property: Questgates 0121 411 0535
(automatically transfers to out of office and on call adjuster can be instructed).
Anything urgent/major loss Kevin Leake 07808 041217
(Also please notify TL Dallas at the earliest opportunity)

Book scheme

Property / Household: 0345 603 8381
Books / Fine Art Specialist Adjusters Ltd: 02380 428833 (Philip Austin)
(Also please notify T L Dallas at the earliest opportunity)

Chubb

Travel: 0345 841 0056

Direct Commercial

New Motor Claims: 01245 678 345

ERS

Motor: 0330 123 5992

Hiscox

Property: 01206 773 899

Markel

Octane (Prestige Underwriting)

Motor: 0800 032 7327

QBE

Property: 0800 085 3187
Motor: 0808 100 8181

Intact (formally RSA)

Property: 0345 146 7070
Motor: 0330 100 1565

Zurich

Property: 0800 923 4200
Fleet: 0800 055 6767

Personal insurance

Ageas

Aviva

Private Clients Home: 0800 051 1750
Standard Home: 0345 030 6945
Private Motor: 0800 678 999

Chubb

Hiscox

Horizon

0345 894 2911 Davies Management Systems

HDI

Fine Homes & Distinct Homes: 0121 411 0535
(Also please notify T L Dallas at the earliest opportunity)

Covea

Standard Home: 0330 024 255
High Net Worth Home: 0330 134 8186
Private Car: 0330 024 2240

LV/Allianz

Allianz Home: 0330 768 5015
LV Home: 0330 678 5014
Motor for either: 0330 678 5549

AXA

ZPC

Home: 0800 096 9999
Medical emergency: +44 179 350 2003

Please note:

  • In some circumstances, when contacting an out of office helpline, assistance will be provided, however, policy coverage may have to be determined by the Insurer’s claims department. A notification of your call is usually forwarded to their claims team once the office re-opens and we will be contacted.
  • Should you need to report an incident using these helpline numbers, we recommend contacting our office once reopened so that we can manage your claim and ensure it is handled efficiently.

Get in touch

Call 01274 465500

Or email info@tldallas.com

or fill in your details in the form below and one of our experts will contact you to discuss your requirements.