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The benefits of using an independent insurance broker

TL Dallas About us

Is it better to buy insurance cover through a broker or go direct to the insurance company, to secure the best policy and price?

As a longstanding independent insurance broker, you can probably guess what our answer is! However, our clients say the same. They value our broking service and the way we get to grips with their individual needs, be that for personal or commercial insurance. We always strike a balance between the most comprehensive and cost-effective policies to make sure clients are covered correctly by a broker they trust.

It’s also important to note that for commercial insurance, a broker is essential. It’s mainly car and home insurance that can be sourced direct from an insurance company. However, we actually insure thousands of homes and cars on a standalone basis and as part of a wider package of cover for clients.  

Here are just a few reasons why our clients believe we add value….

The right cover – In today’s complex and constantly changing insurance market, selecting the right insurance policy and type of cover can be a daunting task. With so many options available, having an experienced and knowledgeable professional on your side, who genuinely understands your individual requirements and the industry you operate in, means your cover will match your needs, and you won’t be paying for cover that you don’t need.

Unbiased advice – As an independent broker, we search the entire market for the most suitable cover, rather than having relationships with only a select few insurance companies that pay the highest commissions. This ensures our clients benefit from the best deals and products, whether it’s from multi-national insurers or niche companies that specialise in specific markets.

Choice and flexibility – Because we work across the entire insurance market, we can offer an unrivalled level of choice when it comes to selecting the right insurer and product. Also, as one of the founding members of UNA – the National Alliance of Independent Brokers – we have enhanced buying power and access to bespoke products and services.

A personal service – In a world where buying online, often without any human interaction or reassurance has become the norm, we are committed to being available to our clients over the phone and face to face, to talk through in person each renewal, well before its due. Our network of 12 local UK offices, as well as dedicated sector specialists, means we still offer a completely personal service. With a team that genuinely know and understand our clients and their requirements, we are trusted advisors – it’s not just about having the right cover but helping businesses solve their problems.

Expertise and experience – We’ve been arranging insurance cover since 1919 and this level of experience and insight gives us a better understanding of the market than most. In addition, we’re up to date with all the latest developments in the insurance world, like cyber insurance, so our clients can rest-assured they are getting the best advice, from a broker that always has its finger on the pulse.

Cost-effective – We fully appreciate the market is price sensitive so we always strive to combine a competitive price with a high level of coverage and can often negotiate better rates and terms for our clients.

In-house claims team – Claims are the sharp end of our profession. Ultimately, it is only during a claim where all the work your broker has done, selecting the insurer and arranging the cover, is actually proven! When our clients need to make a claim, we can liaise and negotiate with the insurer on their behalf, to make sure clients get what they’re entitled to and minimise any disruption they face.

At TL Dallas we are proud to be an independent insurance broker, with a heritage that spans more than 100 years. Our success and longevity are based on our ability to always provide clients with the highest level of service and support. Our family business is owned by its management and staff, and we are all hugely dedicated to our business and our clients.

Whether you need personal or business insurance, we have the expertise and experience to find the most appropriate cover no matter what industry you operate in or where you are located. Contact us now to find out more.