TL Dallas Scotland Ltd were delighted to sponsor the ‘Excellence in Customer Service’ category at The Scottish Family Business Awards for the second year running.
Polly Staveley, Group Managing Director, was delighted to present the award for the category that is very close to our hearts.
There were more than 300 guests at the event, which was held in Association with Business Gateway, at the Grand Central Hotel in Glasgow last night.
They saw Livingston, West Lothian, based Highlander win the international growth award and the small and medium family business of the year category, which was supported by Clydesdale Bank.
This was the first time the company, which was set up in 1985, had entered the awards and judges were impressed with its global ambitions as well as winning high profile contracts for London Olympics and Glasgow Commonwealth Games merchandise.
Along with that it has a strong social commitment by contributing to groups and charities including the John Muir Trust, Help for Heroes, Britain on Foot and Children with Cancer UK.
Alastair Christmas, from Clydesdale Bank, said: “Each of the entries deserves to be recognised, but special congratulations go to Highlander, worthy winners of the small to medium sized business of the year award.”
In the international award, which was supported by law firm Burness Paull, retailer A Hume was given a commendation by the judges.
The strength of the finalists was particularly high and we were delighted for the QTS group who emerged as worthy winners.
Crieff Hydro’s Stephen Leckie was presented with the outstanding contribution prize for his recognition in building up the hotel company.
Clydebank based electrical contractor Campbell & Kennedy won the fastest growing family business award, supported by Business Gateway, while Glasgow cleaning and facilities management firm Spectrum Service Solutions was given a commendation.
Till system and software company Zonal Retail Data Systems picked up the business innovation award, which was supported by Campbell Dallas.
In the customer service excellence category, supported by TL Dallas, it was the Auchrannie Resort on Arran which won. It is the third year in a row the island based hospitality and leisure business has picked up a prize at the awards.
Egg producer Glenrath farms was the winner in the large rural family business category while hotels firm Costley & Costley was recognised with a commendation from the judges.
Huntly based ice-cream maker James Rizza & Sons and Kelso’s The Orde Food Company were joint winners in the best small and medium rural family business, supported by the Grand Central Hotel.
The Oak Tree Inn, based at Balmaha, Loch Lomond, was the winner of the commitment to the community award, backed by Foundation Scotland.
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